Student Technology Access
UNM has returned to campus. See https://bringbackthepack.unm.edu/ for the latest information about UNM's response to COVID and plans for return to campus. The following resources are available to students to support their education whether they are attending class in-person or online.
UNM is a Creative Campus, so Albuquerque, Gallup, Los Alamos, and Taos Campus students (including HSC) have access to Creative Cloud. Please visit our Creative Campus website for more information on how to gain access and login.
Please submit a ticket to help.unm.edu to request ArcGIS Online. When the ticket is received, Software Distribution will set you up with online access. If you need additional information please send an email to firstname.lastname@example.org.
- Follow this link to MathWorks for sign-in. (Note: Only current faculty, staff and students are eligible to use MatLab.)
- You will be asked to accept the sending of your personal information to MathWorks before you can continue.
- Sign in with your UNM email address.
- If you do not have a MathWorks account with your UNM email, create a MathWorks account using your UNM email and fill in the requested information.
- Follow the information provided by MathWorks to download MatLab.
- Activation requires you to enter your UNM email (there is not an activation key to enter).
Internet access supports class completion regardless of whether your class is scheduled online or in-person. Applications such as Zoom, gaming, and video streaming can strain bandwidth, especially when other housemates also using the Internet for business, school, or entertainment. Some users may have to implement a "no streaming tv or gaming by other household members while I take this test" policy to ensure that they have adequate access for high stakes activities.
There are a few options available to students who do not currently have Internet service. Please be sure to follow the guidelines for recommended social distancing when you utilize any public WiFi service.
- UNM has extended high-speed Internet access to campus parking lots to help students without home access. The following parking lots have 300 Mbps WiFi access:
- G parking lot
- Student Services and Support Center (SSSC) parking lot
- IT South parking lot
- G parking lot
- You don't have to be inside a building to use UNM's WiFi coverage. There's a basic coverage map here. In addition to coverage around the Duck Pond, the Main campus, bordered to the north nearly to Lomas, to the east by Cornell Mall, to the south by Central, and to the west by Yale Boulevard, has access to the wireless network. Generally, if you are near a building with wireless, there will usually be some access in close proximity to the building.
Wireless Access Point
- The City of Albuquerque has indoor and outdoor wireless access points on and around City locations that are available via “COAFreewireless”.
- Xfinity WiFi hotspots located in businesses and outdoor locations across the country are available to Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
- Many public facilities have internet access that you may be able to use. This includes businesses, churches, community centers, etc.
- San Juan College put together a great resource for Online Resources in Native Communities. If you do not live in Albuquerque, these resources are worth checking out.
Financial Assistance for Low-Income Families and Commercial Internet options
Internet Assistance for Low-Income Families covers a comprehensive list of financial assistance and Internet Service programs for eligible families and individuals.
- Many cell plans allow you to tether a laptop or tablet to a Smart phone. Check with your cellular provider for details.
LoboVirtualDesktop (or Windows Virtual Desktop, WVD) is a technology that allows you to securely access UNM desktop applications from your own, personal device without actually installing the apps or investing in specialized hardware. You can access applications anywhere you have internet connectivity (home, dorm, coffee shop). This means you can run apps like Adobe Creative Cloud, ArcGIS, Matlab, Microsoft Office, PTC Creo, and SPSS on your personal laptop, phone or tablet from anywhere with very minimal setup and overhead.
LoboVirtualDesktop is available to all students, active staff and faculty. Get started with LoboVirtualDesktop by visiting this website and requesting access.
Limited Computer Checkout Available
(Preference Given to Students who are Pell Eligible)
UNM IT suports a long-term laptop checkout program with a limited number of laptops that we are distributing to students in need, with preference to students who are Pell eligible. Please see this form and send it to email@example.com. In order to checkout a laptop, you must contact the AV department in advance to arrange for pickup.