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For additional help on these topics please refer to: https://my.unm.edu/jsp/help/HelpFrameset.jsp


How Do I…

Access My Calendar

The Calendar application allows you to access course, group, and personal calendars when you're logged in to the system. It's likely that your institution automatically creates calendars for you every time you enroll in a course. These course calendars typically contain class times, exam times, and other important information supplied by your professors. If you are a member of any online groups provided through the Group Studio application that maintain calendars, you can access these through the Calendar application. In addition to these automatically created calendars, you can also create your own calendars and share them with other people. To access your calendars use the following procedure.

  1. If you have not already done so, log in to the system.
  2. Click the calendar icon located in the navigation bar (above the page tabs).
  3. The Calendar application opens.
  4. For additional help topics about accessing, or using your calendars, click the help link located in the calendar application's navigation bar.

Access a Chat Room

The system provides chat rooms that you can use to communicate with other individuals who are enrolled in or teaching your classes or who belong to online groups of which you are a member. To access a chat room, use the following procedures.


Access a Class Chat Room

  1. Log in to the system, locate the coursesTitle channel, and click the link it provides for course administration.
  2. You see a list of the courses in which you are currently enrolled or that you are assigned to teach. If necessary, use the drop-down menu to select another semester.
  3. Click the name of the course whose chat room you would like to visit. The home page for that course opens.
  4. Locate the Course Tools section of the course home page.
  5. Under Course Tools, click the Course Chat link. The Chat window opens. For additional information about using the Chat application, click the help icon located in the Chat application frame.

Access a Chat Room for an Online Group

  1. Log in to the system and click the Groups icon located in the toolbar.
  2. The Groups application opens with the My Groups tab displayed. Under the My Groups List section of the page, you see all groups of which you are a member.
  3. From the list, click the name of the group whose chat room you want to visit. You see the group homepage, which provides information about the group.
  4. From the Group Tools menu, locate and click the Chat option. The Chat window opens. For additional information about using the Chat application, click the help icon located in the Chat application frame.

Access My E-mail

The system provides an e-mail application that you can use to send and receive mail messages. Depending on how your institution has implemented the system, you may also be able to use the e-mail application to access external mail accounts, such as those provided by the Internet service provider you use at home (MSN, AOL, etc.) To access your e-mail account, use the following procedure.

  1. If you have not already done so, log in to the system.
  2. Click the e-mail icon located in the main navigation bar (above the page tabs). Your e-mail application opens displaying a list of any messages that you may have.
  3. Alternately, you may be able to use the E-mail Channel to access the your e-mail appklication and its messages. You may even be able to access your address book or compose a message on the fly. If you do not see the E-mail Channel in your system, you can subscribe to it.

The E-mail Channel provides information about the five most current messages that you have in the inbox of your default e-mail account. Clicking on the subject line of any of the messages opens the e-mail application to display that message. The channel may also provide three icons: Compose, which opens an e-mail composition window from which you can address, create, and send a message; Address Book, which opens the e-mail application to the Address Book tab; and E-mail, which opens the e-mail application to a default view in which no message is preselected for display.

  1. For additional help topics about accessing, using, or customizing the e-mail application, click the help icon located in the e-mail application navigation bar.

Accessing Your Group Pages

The Group Studio application gives students, faculty, or employees at your institution the ability to create and manage group homepages for clubs or other affiliations and interests. To solicit membership, each group will have two homepages: a member view and a guest view. The member view provides the ability to read relevant articles; access links to other Internet resources; view photos; e-mail members; submit suggested photos, articles, and links; and to use group chat rooms, message boards, and calendars. The guest view provides general information about the group and an option to join.

Groups fall into two categories: public and restricted. Public groups are open for anyone to join. Restricted groups are subject to certain conditions. For example, to access a group homepage for an academic or social fraternity, you must first be accepted as a member of that organization. To join a group and access the group's member page, use the following procedure:

  1. If you have not already done so, click the Groups icon. The Group Studio application window is displayed.
  2. Click the My Groups tab.

Note: If you want to request the creation of a group, you use the Request Group tab. For more information on requesting groups or using other features of Group Studio, refer to the Groups help files that are available through the help icon in the Groups application, or by clicking the Groups folder in the Help Topics Index menu.

  1. Locate and click the Group Index link, or click the Group Index tab. The Groups Index page is displayed.
  2. From the Category menu, click a category that contains the group you want to join. For example, if you were interested in joining the ski club, you might find it within a category such as Athletic.
  3. To search for a group, use the Groups Search section of the screen to specify the group attributes you want to use in your search. You can search by group name, title, or description. In the Search Text field, enter the text you want to use in your search and then click Submit Query. The system will search for groups that match your search criteria.
  4. You see a list of the groups in your selected category, or if you searched for a group, you see a list of groups that match your search criteria. Each group is flagged by an icon indicating whether it is public or restricted.
  5. From the Group Index list, click the name of the group you want to join. You see the group's guest view.
  6. To join the group, click the Join icon. You see the Membership Request window. If the Group is a public group, you will see its Membership Policy. If the group is restricted, you will also see additional membership criteria, and a section that you use to explain why you want to join the group.
  7. For membership to a public group, read the membership policy, click the checkbox indicating you have read and understood the policy, and then click the Join button.

For membership to a restricted group, make sure you meet the additional membership criteria, read the membership policy, type in the reasons you want to join the group, click the checkbox indicating you have read and understood the policies, and click the Join button.

  1. You will see an indication that your membership request has been accepted. Once accepted, the group will appear under your My Groups index and you will be able to access its member page.

Access a Message Board

Many courses and online groups have message boards used to share messages among members. To view a message board for any of the groups you are a member of, or for any of the courses for which you are registered as a student or teaching as a faculty member, use one of the following procedures.

To Access a Message Board for a Group

  1. Log in to the system and click the Groups icon located in the toolbar.
  2. The Group Studio application opens with the My Groups tab displayed. Under the My Groups section of the page, you see all groups of which you are a member.
  3. From the list, click the name of the group whose message board you want to visit. You see the group homepage, which provides group information and a Group Tools menu.
  4. From the Group Tools menu, locate and click the Message Board option. The Message Board window opens. For additional information about using the Message Board application, click the help icon located in the Message Board application frame.

To Access a Message Board for a Course

  1. Log into the system, and click on the Student or Faculty tab as appropriate.
  2. Locate the coursesTitle pane, and click the link it provides for course information (Click here to:).
  3. You see a list of the courses in which you are currently enrolled or that you are assigned to teach. If necessary, use the drop-down menu to select a different semester.
  4. Click the name of the course whose message board you would like to use. The home page for that course opens.
  5. Locate the Course Tools section of the course home page.
  6. Under Course Tools, click the Message Board link. The Message Board window opens. Suggested topics of discussion are listed along with the number of messages that have been posted to the topic, and the date that the topic was initially posted. For additional information about using the Message Board application, click the help icon located in the Message Board application frame.

Access School Services

If your institution has integrated the system with its administrative databases, you can access a number of services online, such as registering for classes, checking grades, and applying for student loans. To access these and other services, use the following procedure.

  1. If you have not already done so, log in to the system.
  2. Locate the servicesTitle channel. The location of this channel will vary depending on how you or your institution has set up the system.
  3. Click open the channel. You see the servicesTitle page.
  4. Locate and click the link that provides access to the services.
  5. Depending on your role (student, faculty, employee, etc.), you are provided with a variety of options. When you click on an option, you are logged in to your institution's administrative system and allowed to access the services that it provides.

Change My Password

To change your password, please use the UNM NetID Maintenance site.


Check My Course Schedule

Your class schedules are displayed in two places: in the Calendar application and through a channel that allows you to access each course's home page. Class calendars are automatically created for you every time you enroll in or are assigned to teach a course. These class calendars typically contain meeting times, exam times, and other scheduling information, as supplied by the course instructor.

In addition to your class schedule, a list of the courses in which you are enrolled or assigned to teach is provided through thecoursesTitle channel. To access your class calendars or to view a list of your classes, use the following procedures.

View Class Schedule

  1. If you have not already done so, log in to the system.
  2. Click the calendar icon located in the main navigation bar (above the page tabs).
  3. The Calendar application opens. Locate and click Calendars tab. A list of course links appears.
  4. Click a course link. A new page appears that details the class schedule associated with the course.

Note: For additional help topics about accessing or using your calendars, click the help link located in the calendar application's navigation bar.

  1. If you have not already done so, log in to the system.
  2. Locate the coursesTitle channel and click the link that advertises your course schedule.
  3. You see a list of your current courses and a drop-down menu that allows you to select other terms, for which you can display courses.

Customize Layout and Content

By default, the system provides great flexibility for you to customize the tabs and channels that you have in your layout. In general the system allows you to:

  • Subscribe to predefined layout fragments
  • Add tabs to your layout
  • Remove tabs from your layout
  • Move tabs to new positions
  • Rename tabs
  • Set the default tab that opens when you log in to the system
  • Change the way a tab opens (framed or not)
  • Add channels to existing tabs
  • Move channels between tabs
  • Reorder channels on a given tab
  • Add or remove columns on a given tab

Depending on how your institution has implemented the system, you may not be able to perform all of these layout changes on every tab or channel. For example, your institution may have created a tab containing information and resources relevant to your particular role on campus, such as student or faculty member. Your institution may have protected this tab by removing the ability for users to delete it from their layout, to rename it, or to delete channels from it. However, you may still have the ability to add additional channels to it to meet your individual needs, or to move the tab to a new position in your layout. In general, if you add a new tab to your layout, you will have the most flexibility for modifying it or its contents.

To modify tab and channel properties or to add new tabs and channels to the layout, you must access the Manage Content/Layout page. To do so, use the following procedure.

  1. In the top left-hand corner of the page above the system tabs, locate and click the Content/Layout link.
  2. You see the Manage Content/Layout page, which allows you to change aspects of your user layout, such as adding tabs, moving or deleting channels, etc.
  3. To change options, locate the image of the system layout. This image allows you to modify elements using the following buttons:
    • Fragments. Allows you to add a layout fragment that contains a set of predefined tabs and channels to your layout.
    • Add Tab. Allows you to add a new content tab to your layout.
    • Add Column. Allows you to add a new column to the layout of a selected tab.
    • Select Column. Allows you to select a column to move horizontally in the layout of a selected tab and to change the widths of the columns on the selected tab.
    • New Channel. Allows you to add a new channel to the selected tab in a specified area.
    • Directional arrows. Allow you to move a tab horizontally in the display, a column horizontally in a given tab, or a channel horizontally across columns or vertically within a column.

You are also able to delete the channel from the tab by clicking the delete icon ( X ). To select the channel to edit it, you click the select icon (pencil). You will then see a list of options allowable for the channel.

For more specific information on how to customize the layout from the User Preferences page, click the help icon located in the system toolbar and then select the topics within the Portal folder displayed in the Help Topics Index menu.


E-mail a Professor

The system makes it easy to stay in touch with your professors. To access a list of classes for which you are enrolled and e-mail any of your professors use the following procedure.

  1. To access a course list, log in to the system, locate the coursesTitle channel, and click the link it provides for course information.
  2. You see a list of the courses in which you are currently enrolled. If necessary, use the drop-down menu to select another semester.
  3. From the course schedule grid, locate the class taught by the professor that you want to e-mail. The name of the professor(s) for each class appears in the schedule grid.
  4. To e-mail the professor, click his or her name. A pre-addressed e-mail window opens for you to compose and send a message.

Note: You can also e-mail a professor from the course homepage available by clicking the on the course name within the grid.


Contact Your School's Help Desk

Your institution is interested in your opinions and strives to answer questions that you might have about the system you are currently using. To contact us via e-mail, to ask a question, or send feedback, use the following procedure.

  1. If you have not already done so, log in to the system.
  2. From the application menu, click the help icon.
  3. The help window opens. From the Help Topics Index menu, click the Support link. A Compose Message window opens with the appropriate e-mail address in the To line.
  4. Type your question or suggestion in the Message window, and then click the Send button.

Logging Out

When you are finished using the system and its applications, you should log out. This prevents others from accessing your account through any browser windows that you may have inadvertently left open. It also disconnects you cleanly from any other systems that you may be logged in to, such as your institution's administrative services. To log out of the system, use the following procedure:

  1. From the main navigation bar, locate and click the logout icon.
  2. You see the Logout window informing you that the system is logging you out.
  3. Wait until the process is complete. Your browser should return to the login page. You may now access other Web pages or close out your Web browser.

Modify Privacy Settings

Your institution may allow you to modify your privacy settings by allowing you opt out of e-mail and calendar searches. When these options are enabled, you will be able to opt-in or opt-out of calendar searches or e-mail searches. By default, you are opted-in to these searches, which means you allow other users to find you through the search functions in the respective areas. For example, in the Address Message feature of the E-mail application, users will be able to search the campus directory for your e-mail address. In Calendar, users will be able to search for, and invite you to an event or meeting. By selecting opt-out, users will not be able to find you through the search functions in the E-mail or Calendar applications.

To modify your privacy settings (if enabled at your institution), use the following procedure:

  1. If you have not already done so, log in to the system.
  2. Above the system tabs and to the left of your name, you see a series of links: My Account and Content/Layout. Click the My Account link.
  3. You see the Account Preferences page. If your system administrator has enabled you to modify your privacy settings, a Privacy Settings section will be present on this page.
  4. Use the radio buttons to select to opt-in or opt-out of calendar and e-mail searches. Click Save Changes.

Set a Timeout

If you log in to the system and you don't use its resources for a specified amount of time, you will be automatically logged out. This is called timing out. If your system administrator has authorized users to set their own timeouts, you can specify how many minutes should elapse before the system logs you out. To set this timeout interval, use the following procedure:

  1. If you have not already done so, log in to the system.
  2. Above the system tabs and to the left of your name, you see a series of links: My Account, Content/Layout, and Channel Admin. Click the My Account link.

Note: If you do not see a Channel Admin link, you do not have privileges to administer channels.

  1. You see the Account Preferences page. If your system administrator has enabled users to set their own timeouts, a timeout menu option will be present.
  2. From the drop-down menu box, select how many minutes you want to elapse before the system logs you out. Click Save Changes.

Set Up Password Recovery Questions and Answers

The Luminis system enables you to log in to the system when you have forgotten your password by answering a set of questions. In the Luminis system this is called password recovery.

Password recovery is possible is the system administrator has enabled the password recovery feature or if the system administrator has enabled password recovery and set the system to require users to set up password recovery questions and answers upon their next login.

If the system administrator has required password recovery, you will set up the questions and answers for that feature the first time you log in after that feature has been enabled. If the administrator has only enabled password recovery, you must go into the My Account area and set up the questions and answers.

If the administrator has required password recovery, you will automatically see the questions and answers page when you log in. If the administrator has only enabled the password recovery feature, you have the option of using that feature or not. To use the password recovery feature you must access your My Account area. Use the following procedure:

  1. If you have not already done so, use a browser and log in to the Luminis system.
  2. Above the system tabs and to the left of your name, you see a series of links: My Account, Content/Layout, and Channel Admin. Click the My Account link.
  3. You see the Account Preferences page. Scroll down the page to the Setup Secret Questions and Answers section and click Click Here.
  4. You see the Secret Questions and Answer Setup page. The rules for allowable questions and answers are listed. Please read them carefully.
  5. Enter your present password. Then enter your questions and answers and click Submit Setup.

The next time you log in, you will see the link Forget Password? in the login box.

If you forget your password, click on this link and your questions will be presented. If you answer your questions correctly, you will be logged in to the system.


Modify Locale Settings

If your system has multiple locales (languages) installed, you can change the locale from the default to any locale available in the system. To modify your locale settings, use the following procedure:

  1. If you have not already done so, log in to the system.
  2. Above the system tabs and to the left of your name, you see a series of links: My Account, Content/Layout, and Channel Admin (channel administrators only). Click the My Account link.
  3. You see the Account Preferences page. If your system has multiple locales installed, a locale selection option will normally be present.

Note: If you don't see a locale selection option here, check with a system administrator. Your system administrator may have incorporated the locale selection option in a different location, depending on the theme they have created for your institution.

  1. From the drop-down menu box, select your desired locale.
  2. Click Save Changes.